Employee Assistance Program (EAP) Services
Practical support.Trusted
partnerships. Psychology without barriers.
Professional, confidential EAP services for businesses and organisations across Australia — supporting employees and their families to manage workplace stress, mental health concerns, and critical incidents.
Employee Assistance Program
Supporting healthier, more resilient workplaces
At Outlook Psychology, we deliver professional, confidential Employee Assistance Program (EAP) services to businesses and organisations across Australia. Our EAP supports employees and their immediate family members to manage workplace stress, mental health concerns, personal challenges, and critical incidents — helping organisations maintain a healthy, resilient workforce.
We are a trusted EAP provider to Northern Territory Government, including Northern Territory Police and Northern Territory Fire and Emergency Services, delivering timely, trauma-informed psychological support to high-demand and frontline environments.
Our EAP counselling services are delivered via secure telehealth Australia-wide, ensuring fast access for metropolitan, regional, and remote teams. Employees can access short-term, solution-focused counselling for concerns such as anxiety, stress, burnout, trauma exposure, workplace conflict, critical incidents, and life transitions.
We also work collaboratively with employers to support early intervention, reduce absenteeism, and promote sustainable performance.
Trusted EAP Provider
Northern Territory Government
Including NT Police and NT Fire & Emergency Services — delivering trauma-informed support to frontline environments.
What We Support
Short-term counselling for a wide range of concerns
Employees and their immediate family members can access confidential, solution-focused counselling for the following:
Workplace Stress & Burnout
Chronic stress, overwhelm, and emotional exhaustion arising from work demands, conflict, or organisational change.
Anxiety & Depression
Work-related and personal anxiety, depression, and mood concerns affecting daily functioning and performance.
Trauma & Critical Incidents
Trauma exposure, critical incident debriefing, and psychological first aid for individuals and teams following workplace events.
Workplace Conflict
Interpersonal conflict, communication difficulties, and relationship challenges in the workplace.
Life Transitions
Grief, relationship breakdown, parenting challenges, financial stress, and other personal life events affecting wellbeing.
Remote & FIFO Support
Specialist telehealth support for remote workers, FIFO employees, and teams in geographically isolated locations.
Frontline & Emergency Services
Tailored support for police, fire, emergency services, and healthcare workers managing cumulative occupational stress and trauma.
Family & Relationship Support
Support for employees' immediate family members navigating personal, relationship, or mental health challenges.
For Employers
Looking to implement or change your EAP provider?
If your business is looking to implement or change an Employee Assistance Program, we would welcome the opportunity to support your workforce. We tailor our EAP solutions to the specific needs of your organisation — whether you're a small business, a regional employer, or a large government agency.
To discuss EAP services, pricing, and implementation, please contact our team and we'll tailor a solution that aligns with your organisational needs.
Early Intervention
Proactive support that addresses concerns before they escalate, reducing absenteeism and presenteeism.
Reduced Absenteeism
Employees with access to timely psychological support return to full productivity faster.
Duty of Care Compliance
Demonstrate your commitment to employee wellbeing and meet your duty of care obligations.
Remote & Regional Access
100% telehealth delivery ensures your entire workforce — wherever they are — can access support.
Tailored to Your Organisation
We work with you to design an EAP that fits your workforce size, industry, and specific needs.